4 Transit wayfinding
Painted icons and clear numbers help people find bus routes at a busy transit interchange. Photos: Dementia Singapore
See it in action
Singapore – Find your way transit wayfinding project
Clear wayfinding, accessible transit vehicles and stops, and convenient routes help ensure that everyone can benefit from public transit.
Challenge: Transit networks and stations can be difficult to navigate for people living with dementia, as they may have trouble remembering transit routes, may feel disoriented, or may find it difficult to communicate where they need to go.
Solution overview: Dementia Singapore collaborates with Singapore transit authorities to help people living with dementia navigate around major bus exchanges and subway stations.
At Toa Payoh Bus Interchange, wayfinding was created through engagement with people living with dementia. Each bus berth has its own colour and painted icon associated with it. The painted icons depict popular childhood games and activities, helping people find where they need to go while triggering memories. Signs are placed on the walls, floors, and overhead for easy navigation.
In Singapore, all 17 bus interchanges and 98 MRT stations are designated as “Go-to Points”—safe places where community members can bring people living with dementia who appear to be lost and need help finding their way home. Staff are trained to help people reunite with caregivers and provide information and resources on dementia.
Solution overview: Dementia Singapore collaborates with Singapore transit authorities to help people living with dementia navigate around major bus exchanges and subway stations.
At Toa Payoh Bus Interchange, wayfinding was created through engagement with people living with dementia. Each bus berth has its own colour and painted icon associated with it. The painted icons depict popular childhood games and activities, helping people find where they need to go while triggering memories. Signs are placed on the walls, floors, and overhead for easy navigation.
In Singapore, all 17 bus interchanges and 98 MRT stations are designated as “Go-to Points”—safe places where community members can bring people living with dementia who appear to be lost and need help finding their way home. Staff are trained to help people reunite with caregivers and provide information and resources on dementia.
Relevance to the guidelines
Strategy 1.4 Transit routes
Strategy 2.4 Transit stops
Strategy. 3.3 Placemaking
Strategy 3.5 Signage